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Right of Withdrawal

Right of Withdrawal    

You have the right to withdraw from this contract within 14 days and without explanation.
The withdrawal period is 14 days from the day when you or a third person named by you that is not the carrier have/has taken the articles in possession.

To execute your right of withdrawal you have to notify us

Mittler Report Verlag GmbH
Baunscheidtstraße 11
53113 Bonn, Germany
Phone +49 228-3500870
Fax +49 228-3500871
info@mittler-report.de

by means of an unambiguous statement (e.g. a letter sent by mail, telefax or email) about your decision to withdraw from the contract. To do so, you may use the attached withdrawal form which, however, is not mandatory.
To comply with the withdrawal period we have to be notified of your intention to withdraw before the withdrawal period expires.

Consequences of Withdrawal

If you execute your right of withdrawal we are obliged to reimburse you for all payments including shipping costs (but excluding additional costs that may have resulted from your selection of another than the most economic way of shipping as suggested by us) without delay and within 14 days from the day that the notification of your withdrawal is received. To reimburse you we use the same payment mode that you used for the payment, unless another payment mode is agreed upon by both parties. You will not be charged any surcharges for the reimbursement. We can hold the reimbursement payment back until the article(s) has/have been received by us or until you have provided proof that you have returned the articles, depending on which of both is the earlier point in time.

You are obliged to return the article(s) to us without delay and within 14 days from the day that you notify us about your withdrawal. The withdrawal terms are complied with if the consignment is dispatched within the 14 days period.

The costs for the return shipment are to be borne by you.

A decrease of the article’s/articles‘ value has only to be compensated for by you if the loss of value is caused by handling unnecessary for the inspection of the condition, characteristics and function of the article(s).

Withdrawal Form (Sample)

(If you want to execute your right of withdrawal, please complete and return this form)

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